Returns & Exchanges
At FINE & WILD, we take pride in the exceptional quality of our gourmet products and want you to be completely satisfied with your purchase. Due to the perishable nature of our fine foods, we offer returns or replacements on items that arrive damaged or incorrect within 24 hours of delivery.
Return Process
- 1.Inspect Your Order
Upon arrival, please immediately inspect your package for any signs of damage or discrepancies in the items received.
- 2.Contact Customer Support
Email our team within 24 hours of delivery with your order number and clear photographic evidence of any issues or damage.
- 3.Await Verification
Our specialists will review your claim and provide instructions on whether the item needs to be returned or if a disposal is required.
- 4.Refund or Replacement
Once approved, we will initiate a full refund to your original payment method or dispatch a fresh replacement at no additional cost.
